LIES. American Airways has lied to me continuously. My bag didn't arrive within the airport. I had been watching for an extended period of time with the carousel and no luggage arrived out for my flight. Nor did any one in the baggage Business office that had a transparent look at on the carousel arrive out to say practically nothing could be coming. I checked for the Office environment plus they then said there was NO REASON why my suitcase shouldn’t have arrived. They were to mail my suitcase to me at my lodge. At 2:24 PM I acquired a mobile phone phone from a recorded message indicating my bag was picked up and might be sent in six hrs. LIE. I called the delayed baggage selection and was advised it had been picked up at three PM and would be shipped within just six several hours. LIE. I checked on the net this evening and it reported it had been picked up at 3 PM and would be delivered in 6 several hours. LIE.
Upon landing in Roatan on Feb fourteen, I figured out a piece of my luggage was nonetheless in Miami And they'd have it within the aircraft on the subsequent flight from Miami to Roatan, the next Saturday!
Please ahead me the knowledge for my journey voucher that ought to be on file. I've dropped the initial as I'd saved it on my other Laptop or computer that may be being serviced.
This was completely unfair to me- I paid out for a seat and acquired 1/two seat, I compensated more for “added place†and received no area. This was a terribly unpleasant working experience for me.
after arrival at airport I used to be knowledgeable which the flights had been overbooked And that i could get to Dallas another morning although not to Las Vegas.
rosity to us shareholders. Management and all personnel of AAL are naturally performing an incredible occupation, mirrored within the constant rise of
As a company, you may have stepped way out of line getting a community place on this. But the placement you’ve taken properly favors “discrimination†against all people who're entitled on the Particular protective provisions savored by a privileged minority.
In April 2014 I was given a voucher for helping with the ill affected individual on considered one of yur flights. Regrettably due to some unexpected conditions I have not been capable of benefit from the voucher.
I traveled really just lately on one particular of your planes, I have often been glad nonetheless, this working experience remaining me With all the query, “Why really should I exploit this airline?â€. I left L.A. to fly to Phoenix I used to be returning household soon after caring for my sister and necessary to get house as quickly as possible because my partner was injured in your house. Prior to the airplane remaining there were Laptop issues and when we landed the ramp wouldn’t open up we had to be “towed †to a different gate. “We did not disembark in the airplane right until the final call for my upcoming flight. I know that you will find complications that manifest nevertheless the service was Lower than requirements. At no time did any individual say we have been sorry, besides the pilot claimed, “Well I don’t know very well what to state items take place, I guess sorry might be very good.
touring from Miami to Lima on Saturday March 21 even when I reserve the seats in advance I acquired the last row on the correct aspect with the window plus the seat didn't shift generating my flight challenging ., on the way back on flight # 918 the service was worst. from your check in I had to open my suit scenarios to even up the weigth . when I provide to pay for The three added pounds they make an effort to cost me $ one hundred eighty.00per go well with case. averting to pay $ 480.00 I had to go on he ground to maneuver all around my belongins ,I needed to return to the counter for the reason that out seats ( we were # ten on line at sign in ) ended up separates, following that we had to maintain walking to the gates since the counter worker hardly ever gave us the gate variety, ( After i ask with regard to the gate details to another amercian ailines staff in gate 26 he pointed for the gate screan ) this time the seats felt smaller sized that usual , the food items was awful, the bread was so challenging , the lettuce about the salad seem outdated , I returned the food items a similar way which i obtained it, The sunshine turns off although im reading through severeal occasions which i had to help keep my finger to the switch to carry on examining immediately after 5 awful hrs I bought for the summary which i wont journey on American Airways yet again
I used to be seeking to purchase ticket for fifteen yr previous son and couldn’t use Site for he was deemed minimal. I identified as purchaser service and she or he assisted me with airline buy. I specially asked if I necessary to terminate if I could within just 24hours. This attendant claimed Sure. I discovered four several hours afterwards The main reason son would need to fly was cancelled. I identified as back again to terminate the flight the attendant instructed me I couldn’t terminate flight and it was a nonrefundable ticket. I advised her condition as said over she site said she couldn’t do anything at all. I asked for the supervisor, I got a person and spelled out your situation, she reported I couldn’t terminate it and get my a reimbursement she was exceptionally impolite and hung up on me. I called again to request for an additional supervisor and as I was speaking with this supervisor she informed me that the final supervisor mentioned in her document I refused voucher. What ever a voucher was I wasn't even positive. Then second supervisor advised me what she assumed. So the flight wasn’t cancelled considering the fact that she stated to attend a few days prior to I make my final final decision and he or she would wave altering payment to do so and I shouldn’t have any problems.
My trip was a catastrophe and AA will assume accountability for his or her abject failure to accomplish a elementary service of day to day vacation.
Your buyer service representatives are fewer than helpful. Following seeking to attend a scheduled for months schooling seminar our flight was canceled generating us not able to attend. The one thing offered by American Airlines have been apologies and a refund from the flight.
Question if any person reads this but AA may be the worst airline in the world. Didn’t fly them For some time on account of internal difficulties.